My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

How can we help you?

My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Category : Setup / Operation

1. Please check the file type of your data first.

2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software.

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Why it is not recommended to remove the product casing or disassemble the product?
Why is my JetDrive Go still not recognized by the iPhone/iPad after I ran Online Recovery on it?
My JetDrive Go can work on some computers but fail to be recognized by some platforms or shows “USB Device Not Recognized.”

Technical Support

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My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

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Technical Support